The EPOS IMPACT 760T (part number 1001214) is a wired, double-sided (stereo) USB-C headset for contact centre agents, certified for Microsoft Teams. Three beamforming microphones powered by EPOS AI pick up the voice and suppress background noise, and an in-line controller handles calls. Supplied by Zenith Security Co.
The EPOS IMPACT 760T (part number 1001214) is a wired, double-sided (stereo) USB-C headset for contact centre agents, certified for Microsoft Teams. Three beamforming microphones powered by EPOS AI pick up the voice and suppress background noise, and an in-line controller handles calls.
It suits contact centres and open offices running Microsoft Teams where agents want both ears covered. The mono version is the IMPACT 730T. Browse more EPOS products or the full range of headsets.
| Design | |
| Brand | EPOS |
| Model | IMPACT 760T |
| Manufacturer part number (MPN) | 1001214 |
| EAN | 5714708010197 |
| Wearing style | Headband, stereo (double-sided) |
| Ear coupling | On-ear |
| Ear pad material | Leatherette |
| Colour | Black |
| Controls | In-line call control (25 cm from ear cup), 360-degree busylight, mute LED on boom arm |
| Boom arm | Flexible, 270 degrees rotation; lift to mute; length 136 mm |
| On-head detection | Yes |
| Connectivity | |
| Interface | USB-C, with USB-C to USB-A adapter included |
| Cable length | 1.8 m |
| Power via USB | 5V 100mA |
| Microphone | |
| Microphones | 3 digital MEMS, adaptive beamforming powered by EPOS AI |
| Noise reduction | Ultra noise-cancelling, AI-based environmental noise cancellation |
| Frequency response | 100 Hz - 16 kHz super wideband |
| Speaker | |
| Type | Dynamic closed |
| Bandwidth (music mode) | 20 Hz - 20 kHz |
| Impedance | 16 ohm |
| Max sound pressure | 110 dB SPL @ 1 kHz |
| Hearing protection | EPOS ActiveGard, EU Noise at Work limiter, Australia G616 |
| Physical | |
| Headset weight | 115 g (145 g with cable) |
| Headset (D x W x H) | 63 x 180 x 165 mm |
| Operating temperature | -10 to 50 C |
| Certifications | |
| Certified for | Microsoft Teams |
| Software | |
| EPOS Connect | Firmware updates and audio settings (Windows, Mac, VDI/thin client) |
| EPOS Manager | Remote management, cloud or on-premises |
| In the box | |
| Package contents | Stereo headset, wired USB-C with in-line controller, USB-C to USB-A adapter, carry pouch, quick guide, safety and compliance sheet |
| Warranty | |
| Manufacturer warranty | 3 years |
A PC or Mac with a USB-C or USB-A port and Microsoft Teams. Compatibility with a particular phone system or softphone should be confirmed with your provider; call us if you are unsure.
We are a UK supplier, not an installer, and we will go through the product with you before you buy. Our trade counter is in Wolverhampton and we have been operating since 2012. Orders are dispatched for delivery within 1-3 working days to England, Scotland and Wales; we do not ship to Northern Ireland. See all VoIP phones.
The 760T is double-sided (stereo, 115 g); the 730T is single-sided (mono, 80 g). Both are Teams certified.
EPOS lists a 3-year warranty for the IMPACT 700 series.
No. EPOS lists passive noise dampening for the IMPACT 700 series; ANC is on the IMPACT 860 ANC models.
Orders are dispatched for delivery within 1-3 working days to England, Scotland and Wales. We do not ship to Northern Ireland. You can also collect from our trade counter; please call first so we can confirm your order is ready.
Yes. Our trade counter is at Unit 3, Park View Centre, 243 Dudley Road, Wolverhampton WV2 3JU. Please call 01902 902251 first so we can confirm your order is ready.
Yes, trade accounts are available. See our trade customer page or call us.
Questions on specification or compatibility: call 01902 902251, see our FAQ and support pages, or contact us.
| Product Code | 1001214 |
|---|---|
| Dimensions | 63 x 180 x 165 mm |
| Manufacturer | EPOS |
| Power Features | USB powered, 5V 100mA |
| Connection Type | Wired |
| Product Type | headset |
| Headset Style | Stereo / Duo |
| Connection | USB-A & USB-C |
| Certified For | Microsoft Teams |
| Colour | Black |
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