The EPOS IMPACT SC 638 (part number 1000580) is a wired, single-sided Easy Disconnect (ED) headset optimised for high impedance and narrowband desk phones. It has an ultra noise-cancelling microphone with EPOS Voice and the same metal and Vectran construction as the IMPACT SC 630. Supplied by Zenith Security Co.
The EPOS IMPACT SC 638 (part number 1000580) is a wired, single-sided Easy Disconnect (ED) headset optimised for high impedance and narrowband desk phones. It has an ultra noise-cancelling microphone with EPOS Voice and the same metal and Vectran construction as the IMPACT SC 630.
It suits contact centres running older high impedance or narrowband desk phones, where a standard wideband headset may not sound right. For standard desk phones EPOS offers the IMPACT SC 630. Browse more EPOS products or the full range of headsets.
| General | |
| Brand | EPOS |
| Model | IMPACT SC 638 |
| Manufacturer part number (MPN) | 1000580 |
| EAN | 4044155204964 |
| Wearing style | Headband, single-sided |
| Headset weight | 59 g |
| Connection | Desk phone via Easy Disconnect (ED) plug and a bottom cable |
| Tuning | Optimised for high impedance/narrowband desk phones |
| Construction | Brushed aluminium and stainless-steel components, Vectran reinforced cables, unibody headband |
| Ear pads | Leatherette |
| Audio | |
| Microphone | Ultra noise-cancelling, EPOS Voice |
| Frequency response (EPOS listing) | 50 - 12,000 Hz speaker; 150 - 6,800 Hz microphone |
| Speaker type | Neodymium magnet speaker |
| Hearing protection | EPOS ActiveGard; EU Noise at Work limiter |
| Max sound pressure | 110 dB via Easy Disconnect |
| Certifications | |
| Certified for | None listed by EPOS |
| Software | |
| EPOS Connect | Firmware updates and audio settings (Windows, Mac, VDI/thin client) |
| EPOS Manager | Remote management, cloud or on-premises |
| In the box | |
| Package contents | Headset, leatherette ear pad, magnetic holder, cable/clothing clip mounted, carry pouch, quick guide, safety guide |
| Warranty | |
| Manufacturer warranty | 3 years |
A high impedance or narrowband desk phone with a headset port and an EPOS Easy Disconnect bottom cable that suits that phone. Compatibility with a particular phone system or softphone should be confirmed with your provider; call us if you are unsure.
We are a UK supplier, not an installer, and we will go through the product with you before you buy. Our trade counter is in Wolverhampton and we have been operating since 2012. Orders are dispatched for delivery within 1-3 working days to England, Scotland and Wales; we do not ship to Northern Ireland. See all VoIP phones.
EPOS optimises the SC 638 for high impedance/narrowband desk phones; the SC 630 is for standard desk phones.
It connects through the Easy Disconnect plug and a bottom cable to your desk phone. Choose the bottom cable for your phone.
EPOS lists 3 years for the IMPACT 600 series.
Orders are dispatched for delivery within 1-3 working days to England, Scotland and Wales. We do not ship to Northern Ireland. You can also collect from our trade counter; please call first so we can confirm your order is ready.
Yes. Our trade counter is at Unit 3, Park View Centre, 243 Dudley Road, Wolverhampton WV2 3JU. Please call 01902 902251 first so we can confirm your order is ready.
Yes, trade accounts are available. See our trade customer page or call us.
Questions on specification or compatibility: call 01902 902251, see our FAQ and support pages, or contact us.
| Product Code | 1000580 |
|---|---|
| Manufacturer | EPOS |
| Power Features | Powered by the desk phone headset port |
| Connection Type | Wired |
| Product Type | headset |
| Headset Style | Mono |
| Connection | QD (Quick Disconnect) |
| Colour | Black |
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