The Wolverhampton Trade Counter for CCTV & Intruder Alarm Installers
Zenith Security Co. · Trade counter and showroom, Dudley Road, Wolverhampton · Updated 23 September 2026
In short: The Dudley Road trade counter is built around how installers and electricians actually work: ring ahead to check stock, park on site and collect between jobs rather than waiting in for a courier, or have kit delivered to site nationwide in 1-2 working days when collection doesn't fit the day. A trade account brings trade pricing, technical support and in-house product training, and the CCTV and intruder alarm ranges sit under the same roof, so a mixed job can be sourced from one counter instead of two separate suppliers.
What a trade account brings
A trade account is free to open and changes the terms on the same stock. It unlocks trade pricing across the ranges that carry it, in place of the price shown to a casual visitor, and moves billing onto invoice terms rather than paying at the counter on every visit — useful when you're picking up parts for three different jobs in a week and reconciling till receipts isn't worth the time. It's also what gives access to ranges some manufacturers restrict to trade account holders as a condition of supply: the account is verified once against that requirement, and after that the range in question is simply available to order like anything else on the counter. None of this needs repeating per order — set the account up once via trade customer and it applies to every visit and every phone order that follows.
How collection works for people on the tools
Collection at Dudley Road is set up for someone with a van and fifteen minutes to spare, not a browsing visit. Call 01902 902251 ahead of arriving, give the account name or job reference, and the order is checked and set aside so it isn't still being picked while you're stood at the counter. Parking is directly on site at Park View Centre, so there's no circling for a space or carrying boxes in from a multi-storey — pull up, load the van, and get back on the road. Most trade customers use it between jobs: the first job of the morning finishes near Dudley Road, a call goes in from the van, and the second job's kit is loaded before lunch rather than sat in waiting for a courier window that may or may not hold. The counter is open Monday to Friday 9:00am–4:30pm and Saturday 10:00am–4:00pm, closed Sunday.
Delivery to site, when collection isn't practical
Collection suits a job near Wolverhampton; for anything further out, or a day with no slack in the schedule, orders can go straight to the job site instead. Delivery runs nationwide in 1-2 working days (Northern Ireland is not currently served), so kit ordered on a Tuesday for a Thursday job can arrive in time without a special trip to Dudley Road at all. Site delivery is set up the same way as collection, by phone or through the trade account, with the address given as the job site rather than a fixed billing address, so equipment turns up where it's actually being fitted.
CCTV and intruder alarm equipment from one counter
A mixed job — cameras going in alongside an intruder alarm, common enough on a domestic or small commercial fit — usually means two suppliers and two separate deliveries unless both ranges sit under one roof. At Dudley Road they do. The CCTV side covers IP cameras, HD analogue cameras, recorders and complete kits; the alarm side covers panels, detectors and kits, across brands including Hikvision, HiLook, Texecom, Pyronix, Honeywell and Paxton. Availability varies by range: many products are open to trade and retail customers alike, some brands are supplied to trade account holders only, and a few ranges are restricted further to qualified, trained installers, in line with the manufacturer's own requirement — the counter can confirm what a given account can buy before you commit to a spec. The same order can also pick up the networking, cabling, power supplies and hard drives a system needs to actually go together, rather than a separate trip to an electrical wholesaler for the parts in between.
Technical support and product training
The counter isn't just a pick-up point. Staff working it handle spec questions daily — how many channels an NVR needs for a given camera count, whether a PoE switch has the budget for the cameras going on it, where a cable run starts to need a repeater — and that's available over the phone before an order goes in, not just after something's gone wrong on site. Zenith also runs in-house product training when a new camera or panel range lands, so trade customers using the counter regularly know what's changed — resolution, lens options, app changes, wiring differences — before they're quoting it to a customer rather than learning it on the job. For after-sales queries once a system's fitted, the support page covers warranty and fault reporting separately from the trade counter itself.
Frequently asked questions
Do I need a trade account to use the trade counter?
No. The trade counter itself is open to trade and retail customers alike for collecting a stock order. A trade account is what adds trade pricing, invoice billing and access to ranges some manufacturers restrict to trade account holders; it's free to open via the trade account page and applies to every visit and phone order afterwards.
What's the difference between collection and delivery for trade orders?
Collection suits anyone near Wolverhampton: ring ahead to confirm stock, park on site at Park View Centre, and the order is set aside ready to load, which is how most tradespeople use it between jobs. Delivery goes nationwide in 1-2 working days (Northern Ireland is not currently served) and suits a job that's further afield or a day with no time to collect.
Do you stock both CCTV and alarm equipment?
Yes. The trade counter stocks CCTV cameras, recorders and kits alongside intruder alarm panels, detectors and kits, plus the networking, cabling, power supplies and hard drives a system needs, so a mixed job can be sourced as one order instead of from two suppliers.
Is technical support included?
Yes, for anyone buying through the trade counter. Staff can help with spec questions such as NVR channel counts, PoE budgets and cable run lengths, and Zenith runs in-house product training when new camera and panel ranges land so installers know what's changed before they quote a job.
