Seven Texecom field habits help cut call-backs: plan the panel position, size the battery, flash firmware safely, choose wired or wireless per area, screw-fix peripherals, check signals and site the bell box where it deters. Run this alarm installation checklist alongside your normal commissioning and handover, not instead of it.
The advice comes from Steven Gartside, an experienced Texecom alarm technician. These are field tips, not a compliance checklist: grade, design, standby power and commissioning still follow PD 6662 and BS EN 50131-1, BS 8243 where police response is needed, and your NSI or SSAIB body's rules.
| Stage | What to check | Tool or product |
|---|---|---|
| Survey and panel position | 50cm clearance; unswitched spur away from the aerials | Site plan |
| Standby power | Battery covers the grade's standby time | Texecom EN Calculator |
| Firmware | Backup saved; COM ports clear; system retested | Wintex, Premier Elite Flasher |
| Detection | Wired where stability matters; every detector walk tested | Capture D20, Ricochet devices |
| Peripherals | Countersunk screws; sensitivity set for the surface | Micro contacts and shock sensors |
| Diagnostics | Signal and mesh checked before final fixing | Ricochet Monitor, SmartCom Pro |
| External sounder | Visible but out of reach | Odyssey X-BE plus X1 or X3 cover |
| Handover | System tests, certificate and signed handover | Commissioning certificate |
Map the job out before drilling, because the panel's position affects every wireless device.
Texecom notes that undersized or poor standby batteries can cause early failures and needless visits.
Enter every powered device, including keypads, detectors, communicators and the sounder, into Texecom's EN Calculator. It totals the load and shows whether the battery covers the standby time the grade requires: 12 hours for a typical Grade 2 system. Fit a quality battery of at least that size, and add a separate power supply if the panel cannot carry the load.
Out-of-date firmware can cause faults and compatibility problems. Follow this order to avoid corrupted data and unwanted signals:
Texecom says Version 5 and above can also be updated remotely through Texecom Cloud.
Many modern systems are hybrid, so choose room by room.
Texecom suggests the wired Capture D20 for garages and other areas where a stable connection counts. We stock the Texecom Capture D20 20m dual tech detector (AKD-0001). Once fitted, walk test it to confirm coverage and zone.
Commission each Ricochet wireless device in its intended position, checking its Mesh Signal Security and signal strength before you fix it, then walk test it like a wired detector. For a wireless-led job, the Texecom Premier Elite 24-W Ricochet wireless kit (KIT-0064) pairs the 24-W panel with Ricochet wireless.
Either way, write the zone number on or inside each device to speed up servicing.
Adhesive pads are quick, but Texecom is clear that micro contacts and shock sensors also need countersunk screws to meet Grade 2. We stock the Ricochet Premier Elite Micro Contact-W and the Ricochet Premier Elite Micro Shock-W.
Texecom's Ricochet Monitor gives real-time diagnostics, so you can check signal strength and mesh performance before fixing a device permanently. SmartCom Pro's QR code set-up speeds up connection and links into mobile apps for remote monitoring.
A bell box warns visually as well as audibly. Texecom highlights that the backlit Odyssey X stays visible after dark, even when unset. We stock the Odyssey X-BE external sounder backplate with backlight (WDC-0001), which needs an Odyssey X1 or X3 cover, sold separately. A backlit dummy bell box suits other elevations.
Mount the sounder where it is visible from the street but hard to reach or tamper with.
Texecom's tips stop short of commissioning, so finish with your usual BS 9263 process:
Browse our full Texecom alarm range or the wider intruder alarms category. If you need a Texecom item you cannot see online, such as SmartCom Pro, contact us for availability.
As Texecom puts it, "Fewer unnecessary call-backs mean more time spent on new installations."
Source: this checklist is based on Texecom's best-practice guidance for alarm installers, rewritten by Zenith Security Co.
Texecom advises at least 50cm from metalwork, mains supplies and other interference. Bring the unswitched fused spur in on the other side of the panel from the aerials.
Enter every powered device into Texecom's EN Calculator and check the battery covers the standby time for the system's grade, typically 12 hours at Grade 2. Undersized or poor batteries can lead to early failures.
Texecom says Version 5 and above can be updated remotely through Texecom Cloud. Before using the Premier Elite Flasher, back up the programming and disconnect anything on the COM ports.
Not for Grade 2. Texecom says micro contacts and shock sensors need countersunk screws to meet Grade 2, rather than relying on adhesive strips alone.
