Texecom SmartCom Pro: Features, Compatibility and Who Should Choose It
Texecom SmartCom Pro is the company's latest alarm communicator. It links an intruder alarm to Texecom Cloud, the Texecom Connect app and Texecom Monitor for ARC signalling, comes as three communicator models including 4G and Dual Radio versions, and gives third-party panels with PIN integration a route to Texecom Monitor. Zenith does not currently list SmartCom Pro, but we stock the original SmartCom and can check availability for you.
What is the Texecom SmartCom Pro?
A communicator is the part of an intruder alarm that sends signals off site, whether that is an update to the owner's app or an alarm report to an alarm receiving centre (ARC). SmartCom Pro is Texecom's newest communicator, built to bring more installations onto the company's digital services.
The launch follows a round of upgrades to Texecom Cloud, which Texecom says has made the platform faster, more stable and easier for installers to use. Chief executive David Mountfield said the business had invested heavily in its digital infrastructure over the last 18 months, and described Texecom's vision for a connected future as "installer-first and end-user focused".
The SmartCom Pro range at a glance
Texecom announced four product codes. The table sums up what the launch announcement says about each one.
| Product | Code | What Texecom says |
|---|---|---|
| SmartCom Pro | CEN-0001 | The core communicator in the range |
| SmartCom Pro 4G | CEP-0001 | 4G model; no further detail in the announcement |
| SmartCom Pro DR | CEQ-0001 | Dual Radio model using two independent mobile networks; marked as coming soon at launch |
| SmartCom Pro Case | JAQ-0007 | Case listed with the range; no further detail given |
According to Texecom, every model signals alarms over its secure private APN. The announcement does not give security grades, certifications or detailed radio specifications, so check the full datasheet before you specify SmartCom Pro on a graded or insurer-led installation.
Key features of Texecom SmartCom Pro
Remote management through Texecom Cloud
Texecom Cloud gives installers remote access for programming, fault diagnosis and checking the health of a system. That means many routine changes and checks can be handled without attending site.
Quicker commissioning
For installation, Texecom lists plug-and-play commissioning, setup by scanning a QR code and the option of a Wi-Fi access point. The stated aim is to reduce the time installers spend on site.
App control and professional monitoring
On a Premier Elite system, SmartCom Pro opens up Texecom's full set of digital services: remote management, app control through Texecom Connect and professional ARC monitoring via Texecom Monitor.
Resilience options
The Dual Radio version is aimed at sites where staying connected matters most. Rather than relying on a single network, it uses two independent mobile networks.
Texecom SmartCom Pro compatibility
- Premier Elite panels: Texecom says SmartCom Pro is fully compatible with its Premier Elite panels. If you are planning a new system, browse our alarm panels, such as the Ricochet Premier Elite 64-W Live control panel.
- Third-party panels: if another manufacturer's panel supports PIN integration, SmartCom Pro can connect it to Texecom Monitor. Installers can then offer ARC monitoring without ripping out a working system. The announcement does not list which panels qualify.
- Panel firmware: the announcement does not state a minimum firmware version. For comparison, our product page for the original SmartCom lists Premier Elite firmware V4.00 or later.
SmartCom Pro vs the original SmartCom
Zenith already stocks the original Texecom SmartCom Ethernet and Wi-Fi communicator (CEL-0001). Here is how the two compare, based on Texecom's announcement and our own product page.
| Feature | SmartCom (CEL-0001) | SmartCom Pro range |
|---|---|---|
| Connection | Ethernet or 2.4GHz Wi-Fi via the site's router | Secure private APN on all models; 4G and Dual Radio versions |
| Panels | Premier Elite, firmware V4.00 or later | Premier Elite, plus third-party panels with PIN integration (for Texecom Monitor) |
| Services | Texecom Connect, Texecom Monitor, UDL via Texecom Cloud | Texecom Cloud, Texecom Connect, Texecom Monitor |
| Setup | Outbound connections, so no router port forwarding | Plug-and-play commissioning, QR code setup, optional Wi-Fi access point |
| At Zenith | Listed and available to order | Not currently listed; contact us |
Who should choose SmartCom Pro?
- Installers building monitoring contracts: Texecom presents SmartCom Pro as a way to work more efficiently and build long-term recurring revenue from connected services.
- Installers taking over other brands: if the existing panel supports PIN integration, you can add Texecom Monitor without replacing the whole system.
- Sites where uptime is critical: the Dual Radio version, with its two independent mobile networks, is Texecom's choice for sites that cannot afford to lose their connection.
- Homeowners and businesses with Premier Elite: ask your installer whether SmartCom Pro suits your system if you want app control and professional monitoring.
If your Premier Elite site already has reliable broadband, the original SmartCom remains a straightforward option that you can order from us today. For the existing SmartCom 4G, our SmartCom 4G external antenna guide covers sites with weak signal.
Buying Texecom from Zenith
We do not currently list SmartCom Pro. Please contact us for availability and we will check supply for you. In the meantime, you can browse our full Texecom range, compare intruder alarm kits or start a wireless project with the Premier Elite 24-W Ricochet wireless kit.
Frequently asked questions
Does Texecom SmartCom Pro work with Premier Elite panels?
Yes. Texecom says SmartCom Pro is fully compatible with Premier Elite panels, giving access to remote management, app control and professional monitoring. Check the current Texecom datasheet for any panel firmware requirement before you install.
Can SmartCom Pro be used with a non-Texecom alarm panel?
According to Texecom, a third-party panel that supports PIN integration can use SmartCom Pro to connect to Texecom Monitor for professional ARC monitoring, so the existing system does not need replacing. The announcement does not name specific panel models, so confirm support before quoting a job.
What is the difference between SmartCom Pro 4G and SmartCom Pro DR?
Texecom lists SmartCom Pro 4G under code CEP-0001 but gives no further detail in the launch announcement. SmartCom Pro DR (CEQ-0001) is the Dual Radio model, which uses two independent mobile networks for extra resilience. Texecom marked it as coming soon when the range launched.
Does Zenith sell Texecom SmartCom Pro?
SmartCom Pro is not currently listed on our website. Contact our team for availability and pricing. We do stock the original Texecom SmartCom Ethernet and Wi-Fi communicator and a wide range of Premier Elite panels and kits.
Source: Texecom, Texecom launches SmartCom Pro. Product details are correct at the time of writing; always check the latest Texecom datasheet before installation.
