Audiocodes C470HD TEAMS-C470HD-DBW - Microsoft Teams IP Phone, 5.5-inch Touchscreen Desk Phone with Wi-Fi and Bluetooth

C470HD (TEAMS-C470HD-DBW) - Microsoft Teams IP Desk Phone with Touchscreen, Wi-Fi and Bluetooth

The Audiocodes C470HD is a compact IP (VoIP) business phone built for Microsoft Teams. It combines a 5.5-inch portrait colour touchscreen, backlit and non-backlit touch keys, a wired handset and a full duplex speakerphone in a single-surface "Total Touch" design. This part number, TEAMS-C470HD-DBW, is the Microsoft Teams edition with integrated dual band Wi-Fi and Bluetooth (the DBW suffix) and without an external power supply.

What the C470HD is for

The C470HD is a desk phone for the office, for people who run their calls and meetings in Microsoft Teams and want a proper handset rather than a headset and a PC alone. Teams runs on the phone itself, so users can sign in, see their calendar and presence, join a Teams meeting with one touch and make or receive calls from the touchscreen. Dedicated Home, Calls, Calendar, People and Voicemail tabs keep the day-to-day functions in one place, and the wired handset, speakerphone and headset options suit different working styles. IT teams can manage the phone centrally from the Microsoft Teams Admin Center or with the Audiocodes Device Manager.

Key features

• Microsoft Teams-native phone running Android OS 12; sign in with user credentials or from a PC or smartphone, with phone lock and unlock.
• 5.5-inch portrait colour touchscreen, 720 x 1280 pixels, with multi-language support and a virtual keyboard.
• Total Touch single-surface design: backlit touch keys for Home, Mute, Speaker and Headset, plus touch keys for Back, Hold, Transfer and Volume. The keypad is virtual and opens from the speaker or headset key.
• Teams meetings and calendar: one-click join, in-meeting call controls (mute, hold, hang up, add or remove participant), meeting details, Exchange calendar integration and presence.
• Full duplex speakerphone, wired RJ-9 handset and a USB port for a USB headset; Bluetooth headset support on this DBW part number.
• Two RJ-45 Gigabit Ethernet ports (LAN and PC).
• Power over Ethernet (IEEE 802.3af) or an optional external 12V power supply.
• Integrated dual band Wi-Fi (2.4GHz and 5GHz, 802.11a/b/g/n/ac) and Bluetooth on the DBW part number, where supported in your region.
• Security and network features include HTTPS secured provisioning, TLS 1.2, SRTP, 802.1x network access and CDP or LLDP VLAN discovery.
• Presence indicator LED, hearing aid compatibility (HAC) support and a Kensington lock.

Full specification

What you will need

The C470HD is a Microsoft Teams-native phone, so you need a Microsoft Teams account to sign in with; the manufacturer states that the phone supports sign-in with user credentials or from a PC or smartphone. For anything beyond that, such as how the phone fits your Microsoft Teams set-up, call us before you order. To power it, use a PoE (IEEE 802.3af) network switch or injector - see our data networking range - or a separate 12V external power supply, which is not included with TEAMS-C470HD-DBW. The manufacturer states that Bluetooth and Wi-Fi are supported in specific regions, such as the USA, Canada, the European Union, Switzerland and Israel, and that Wi-Fi needs a part number with the DBW suffix, so call us to confirm Wi-Fi and Bluetooth support for your use before ordering if you plan to rely on either. Browse more Microsoft Teams phones if you want to compare models.

Buying from Zenith Security Co.

Zenith Security Co. is a UK supplier, not an installer, and we have been operating since 2012. We will go through the product with you before you buy, and you can visit our trade counter in Wolverhampton.

What is the difference between TEAMS-C470HD-DBW and TEAMS-C470HDPS-DBW?

Both are the Microsoft Teams edition of the C470HD with integrated Bluetooth and dual band Wi-Fi. The manufacturer lists TEAMS-C470HDPS-DBW as the version supplied with an external power supply, while TEAMS-C470HD-DBW is the version without one and is normally powered over Ethernet (PoE).

How do I power the C470HD?

The phone takes Power over Ethernet (IEEE 802.3af) from a PoE switch or injector, or power from a 12V DC external power supply (2A, 100-240V AC input). A power supply is not included with this part number.

Does the TEAMS-C470HD-DBW have Wi-Fi and Bluetooth?

Yes, the DBW suffix means integrated dual band Wi-Fi (2.4GHz and 5GHz) and Bluetooth for headsets. The manufacturer states these are supported in specific regions and lists the USA, Canada, the European Union, Switzerland and Israel among them, so call us to confirm Wi-Fi and Bluetooth support for your use before ordering.

How quickly can I get it?

Orders placed before 2:30pm are normally dispatched for delivery within 1–2 working days to England, Scotland and Wales. You can also collect in store from our trade counter - call first so we can confirm your order is ready. We do not ship to Northern Ireland.

Can I collect or see one before buying?

Our trade counter is at Unit 3, Park View Centre, 243 Dudley Road, Wolverhampton WV2 3JU. You can collect an order there, and we are happy to talk the product through with you. Please call 01902 902251 first so we can confirm your order is ready.

Do you offer trade accounts?

Yes, trade accounts are available. See our trade customer page for details.

Questions on specification or compatibility: call 01902 902251, see our FAQ and support pages, or contact us. Browse the full Audiocodes range or all VoIP phones.