The HiLook by Hikvision PTZ-N2D400M-DE/14(2.8/8mm) is a professional-grade 4MP TandemVu IP PTZ pan-tilt camera that pairs a fixed overview lens with a moving PTZ lens, so you never lose the wider scene while tracking. It adds auto-tracking, human detection, two-way audio and a smart hybrid light reaching up to 50m. Below is the full feature set and technical specification — buy at trade prices from Zenith Security Co with fast UK delivery.
Key Features
- 4MP TandemVu dual-lens PTZ — fixed overview + moving detail view
- Auto-Tracking Lite & human detection to follow activity automatically
- Built-in microphone & speaker for real-time audio (check local laws before recording)
- Smart hybrid light up to 50m for colour night vision
- IP66 weatherproof · microSD up to 512GB · PoE powered
- Remote management via the free HiLookVision or Hik-Connect app
Manufacturer Description
High-quality imaging with 4MP resolution; supports human detection and Auto-Tracking Lite; smart hybrid light with long range; HiLookVision or Hik-Connect cloud service and app; built-in microphone & speaker; microSD/SDHC/SDXC up to 512GB; water & dust resistant (IP66).
Who is the PTZ-N2D400M-DE/14 for?
A 4MP pan-tilt camera that thinks for itself: TandemVu pairs a fixed wide-angle view with a steerable zoom view in one unit, so it never loses the overview while it follows a subject. When a person or vehicle is detected it auto-tracks them across the scene, keeps them in frame, and — with 50m hybrid light — records them in colour. A built-in microphone and speaker let you talk to them. It is the camera for a driveway, yard, forecourt or garden where you want one unit to both watch everything and follow anyone who enters, without someone steering it. Wired PoE, not Wi-Fi, so it belongs on an NVR system. For a simpler manually-steered PTZ, the PTZ-N2404I-DE3; for a Wi-Fi pan-tilt with tracking, the PTZ-N2C400I-W.
What you'll need with it
- A 4K PoE NVR — NVR-104H-D/4P or NVR-108H-D/8P; the two views may occupy two channels — check the datasheet for your firmware.
- One Cat5e/Cat6 cable; check the NVR's PoE budget as pan-tilt cameras draw more than fixed ones.
- The free HiLookVision or Hik-Connect app for live control, two-way talk and alerts.
Frequently asked questions
What does TandemVu mean?
Two lenses in one camera: a fixed panoramic lens that always records the whole scene, and a pan-tilt-zoom lens that tracks detail. You get overview and close-up at once — the weakness of a normal PTZ solved.
Does it track automatically?
Yes — it follows detected people and vehicles and returns to its home position afterwards.
Is it colour at night?
Yes, with hybrid light: infrared by default and white light for colour when an event is detected.
Further reading: HiLook ColorVu 3.0 explained · Which HiLook NVR do I need?
Technical Specification
| Brand | HiLook by Hikvision |
| Model | PTZ-N2D400M-DE/14 (2.8/8mm) |
| Product Range | IP PTZ Pan-Tilt (TandemVu) |
| Resolution | 4MP |
| Hybrid Light | Up to 50m |
| Smart Features | Auto-tracking, human detection |
| Audio | Built-in mic & speaker |
| Protection Rating | IP66 |
| Product Dimensions (mm) | 326 x 160 x 290 |
Supplied and supported by Zenith Security Co, a UK trade distributor of HiLook and Hikvision security & networking. Order online for fast UK dispatch.