Grandstream WP836 - Rugged Wi-Fi Phone, Cordless Wi-Fi IP Phone, VoIP Phone and SIP Handset with Charger Cradle

WP836 - Rugged Wi-Fi Phone and Cordless Wi-Fi IP Phone

The Grandstream WP836 is a ruggedised cordless Wi-Fi phone: a Wi-Fi telephone, Wi-Fi IP phone and VoIP handset that connects to your wireless network instead of a cable or a DECT base station and makes and receives calls over SIP. It has integrated dual-band Wi-Fi 6 (802.11a/b/g/n/ac/ax) with 802.11k/r/v support and roaming support, 3 SIP accounts and 3 lines, voice conferencing (Grandstream's datasheet lists 5-way; its quick installation guide lists 4-way), integrated Bluetooth 5.4, a 2.8-inch colour display and a 3000mAh rechargeable battery with 10 hours of talk time (laboratory data). It is IP67 rated (Grandstream's datasheet also lists IP69K) and 2.0m drop safe, and the pack includes a charger cradle, belt clip and wall bracket.

What the WP836 is for

A Wi-Fi handset suits people who need to take calls while they move around a site rather than sit at a desk. Grandstream describes the WP836 as suitable for offices, retail, logistics, healthcare, security and other vertical-market uses. Because it joins your existing Wi-Fi network and registers to a SIP server, PBX or hosted VoIP service, it does not need a separate DECT base station. As a rugged phone for site work it is IP67 rated (Grandstream's datasheet also lists IP69K). The ruggedised casing is water-proof, dust-proof, cleaning chemical resistant and antibacterial, and the handset is rated 2.0m drop safe. A configurable push-to-talk button and customisable function buttons such as Alarm and Paging are listed, along with push-button, man-down, no-movement, running and ambient-sound alarm functions, which Grandstream says allow the device to alert other users in emergency situations. Grandstream's product page also describes AI-based noise reduction to keep calls clear, two built-in Wi-Fi antennas and roaming support so a handset can stay connected as it moves around a site.

Key features

• Ruggedised cordless Wi-Fi IP phone with integrated dual-band Wi-Fi 6 802.11a/b/g/n/ac/ax (2.4GHz and 5GHz), 802.11k/r/v support, 2T2R support and advanced roaming support
• 3 SIP accounts, 3 lines and voice conferencing, using SIP (RFC 3261)
• HD voice with a dual-microphone design, AEC, Noise Shield Technology and AI-based noise reduction, wideband handset audio, HAC support and the Opus codec
• 2.8-inch (240x320) colour LCD, backlit keypad, 3 soft keys, a dual-colour message waiting indicator, vibration and a proximity sensor
• Rechargeable 3000mAh lithium-ion battery: 10-hour talk time (laboratory data), with a charger cradle and a Type-C charging interface
• Integrated Bluetooth 5.4, which Grandstream lists for connecting headsets
• IP67 rated (Grandstream's datasheet also lists IP69K), with cleaning chemical resistant, antibacterial casing (ISO 22196:2011) and 2.0m drop safe
• Configurable push-to-talk button, plus push-button, man-down, no-movement, running and ambient-sound alarm functions
• Wall bracket and M3 screw supplied, with a base that supports wall installation, and a belt clip in the pack
• WPA3, SRTP, TLS and 802.1X security, OpenVPN and WireGuard support, and provisioning or management through Grandstream's GDMS cloud platform

Full specification

What you will need

The WP836 is a SIP phone, so it needs a SIP server, IP PBX or hosted VoIP service to register with, and a Wi-Fi network that the handset can join. Grandstream's datasheet does not list compatible PBX systems or service providers, so please check with your provider or PBX supplier before you order. A Wi-Fi handset relies on your wireless network, so check that coverage reaches every area where it will be used. Grandstream's quick installation guide notes that the WP836 is not pre-configured to support or make emergency calls and that you must make additional arrangements to access emergency services. It also advises against using a third-party power adapter. Please call us to confirm conferencing, standby and IP rating for the stock supplied, as Grandstream's documents differ. Bluetooth is integrated for headsets, and the datasheet lists a Type-C charging interface as the auxiliary port, so call us if you need to check a particular headset before you order.

Buying from Zenith Security Co.

We are a UK supplier, not an installer, and we will go through the WP836 with you before you buy so you can check it suits your Wi-Fi set-up and your phone service. Our trade counter is in Wolverhampton and we have been operating since 2012. You can also browse more DECT and wireless IP phones.

Is the Grandstream WP836 a DECT phone?

No. The WP836 is a cordless Wi-Fi IP phone rather than a DECT one. It joins your Wi-Fi network (integrated dual-band Wi-Fi 6, on the 2.4GHz or 5GHz band) and registers to your SIP server, PBX or hosted VoIP service instead of pairing with a DECT base station. The pack includes a charger base, which Grandstream's datasheet says supports wall installation, and a wall bracket.

Does the WP836 have Bluetooth or take a headset?

Yes. Grandstream lists integrated Bluetooth 5.4 and says it is there to connect headsets. The datasheet lists a Type-C charging interface as its auxiliary port. Call us on 01902 902251 if you want to check a particular headset before you order.

What is in the box with the WP836?

Grandstream lists the WP836 phone, Type-C power adapter, charger base, belt clip, 1 lithium-ion battery, M3 screw, wall bracket and a quick installation guide.

How quickly can I get it?

Orders placed before 2:30pm are normally dispatched for delivery within 1–2 working days to England, Scotland and Wales. You can also collect in store from our trade counter - call first so we can confirm your order is ready. We do not ship to Northern Ireland.

Can I collect it from your trade counter?

Yes. Our trade counter is at Unit 3, Park View Centre, 243 Dudley Road, Wolverhampton WV2 3JU. Please call 01902 902251 first so we can confirm your order is ready for collection and talk through the WP836 with you.

Do you offer trade accounts?

Yes, trade accounts are available. See our trade customer page or call us to find out more.

Questions on specification or compatibility: call 01902 902251, see our FAQ and support pages, or contact us.