The Yealink SIP-T31W is an entry-level Wi-Fi IP phone with 2 SIP accounts, local 5-way conferencing, HD voice and a 2.3-inch backlit display. It has built-in dual-band Wi-Fi (802.11a/b/g/n/ac), two 10/100M Ethernet ports and PoE (802.3af, class 2). Check before ordering: Yealink lists the power adapter and Ethernet cable as optional package items.
The Yealink SIP-T31W is an entry-level IP phone (VoIP phone) for office and desk use. It combines two SIP accounts, local 5-way conferencing, a 2.3-inch backlit graphical display and built-in dual-band Wi-Fi, with two Ethernet ports and PoE support for wired installs. Yealink lists it in Classic Grey.
It suits a desk, reception or small office that needs a straightforward SIP desk phone with HD handset and speaker audio, and the option of connecting over Wi-Fi where a network cable is not at the desk. The two-port switch lets a PC share the phone's network connection. Browse more Yealink phones or the IP desk phones range.
| General | |
| Model | SIP-T31W |
| Manufacturer part number (MPN) | SIP-T31W |
| Type | Entry-level IP phone with 2 lines and HD voice |
| Colour | Classic Grey |
| Audio | |
| HD voice | HD handset, HD speaker |
| Noise handling | Smart Noise Filtering |
| Wideband codec | G.722 |
| Narrowband codecs | PCMU (G.711), PCMA (G.711A), G.723.1, G.729, G.729A, G.729B, G.729AB, G.726, iLBC |
| DTMF | In-band, out-of-band (RFC 2833) and SIP INFO |
| Speakerphone | Full-duplex hands-free speakerphone with AEC |
| Calling | |
| VoIP accounts | Up to 2 SIP accounts |
| Conferencing | Local 5-way conferencing |
| Call features | Call hold, mute, DND, call forward, call waiting, call transfer, one-touch speed dial, hotline, redial, call return, auto answer, group listening, SMS, emergency call |
| PBX features | Busy Lamp Field (BLF), Bridged Line Appearance (BLA), hot-desking, voice mail, call park, call pickup, anonymous call and anonymous call rejection |
| Directory | Local phonebook up to 1000 entries, blocklist, XML/LDAP remote phonebook, call history (dialled, received, missed, forwarded) |
| Display and keys | |
| Display | 2.3-inch 132x64-pixel graphical LCD with backlight |
| Line keys | 2 line keys with LED |
| Feature keys | 6 feature keys: transfer, message, headset, redial, mute, hands-free speakerphone |
| Navigation | 5 navigation keys and volume control keys |
| Indicators | LED for call and message waiting; dual-colour (red or green) illuminated line status LEDs |
| Network and wireless | |
| Built-in Wi-Fi | Dual band 2.4GHz/5.0GHz, IEEE 802.11a/b/g/n/ac |
| Wi-Fi transmission rate | Up to 433Mbps (dynamic) |
| Wi-Fi security | WPA2/WPA3 |
| Ethernet | 2 x RJ45 10/100M ports (two-port switch) |
| Power over Ethernet | IEEE 802.3af, class 2 |
| IP assignment | Static/DHCP; IPv6 supported |
| Signalling | SIP v1 (RFC2543), v2 (RFC3261); UDP/TCP/DNS-SRV (RFC 3263) |
| Security | TLS 1.3, SRTP for voice, HTTPS certificate manager, AES256 encryption for configuration file, digest authentication, OpenVPN, IEEE 802.1X, L2TP VPN, secure boot |
| QoS and VLAN | 802.1p/Q tagging (VLAN), Layer 3 ToS DSCP, LLDP/CDP/DHCP VLAN |
| Interfaces | |
| Handset port | 1 x RJ9 (4P4C) |
| Headset port | 1 x RJ9 (4P4C); EHS wireless headset supported |
| Management | |
| Configuration | Browser, phone menu or auto-provision (FTP/TFTP/HTTP/HTTPS, PnP, zero-touch, TR-069) |
| Platforms | Yealink Device Management Platform (YDMP) / YMCS supported; unified firmware |
| Power and physical | |
| External AC adapter | AC 100-240 V input, DC 5 V/0.6 A output (adapter optional in the package) |
| Power consumption (PSU) | 1.3-1.7 W |
| Power consumption (PoE) | 2-2.6 W |
| Dimensions (W x D x H x T) | 188 x 189 x 162 x 50 mm |
| Stand | Stand with 2 adjustable angles; wall mountable |
| Operating temperature | -10 to +45 C (+14 to 113 F) |
| Operating humidity | 10-95% |
| Storage temperature | -30 to +70 C (-22 to +158 F) |
| Package | |
| Package content | Yealink SIP-T31W IP phone, handset with handset cord, stand, quick start guide; Ethernet cable and power adapter are listed as optional |
| Giftbox size | 213 x 210 x 103 mm |
| Carton (10 pcs) | Net weight 9.536 kg, gross weight 10.576 kg |
A SIP account or IP-PBX / hosted VoIP service that supports SIP phones, and either a Wi-Fi network or an Ethernet connection. For PoE you need an IEEE 802.3af switch or injector; otherwise an external power adapter (DC 5 V/0.6 A) is used. Yealink lists the Ethernet cable and power adapter as optional package items, so please check before ordering. Compatibility with a particular phone system should be confirmed with your provider; call us if you are unsure.
We are a UK supplier, not an installer, and we will go through the product with you before you buy. Our trade counter is in Wolverhampton and we have been operating since 2012. See all VoIP phones.
Yes. Yealink lists built-in dual-band 2.4GHz/5GHz Wi-Fi (IEEE 802.11a/b/g/n/ac) on the SIP-T31W. It also has two 10/100M Ethernet ports and supports PoE (IEEE 802.3af, class 2), so you can connect it by cable as well.
Yealink lists up to 2 SIP accounts, 2 line keys with LED and local 5-way conferencing.
Yealink's datasheet lists the Ethernet cable and power adapter as optional package items, so check with us before ordering. The phone supports PoE (IEEE 802.3af, class 2) if your network switch provides it. Call 01902 902251 and we will confirm what is supplied.
Orders placed before 2:30pm are normally dispatched for delivery within 1–2 working days to England, Scotland and Wales. You can also collect in store from our trade counter - call first so we can confirm your order is ready. We do not ship to Northern Ireland.
Yes. Our trade counter is at Unit 3, Park View Centre, 243 Dudley Road, Wolverhampton WV2 3JU. Please call 01902 902251 first so we can confirm your order is ready.
Yes, trade accounts are available. See our trade customer page or call us.
Questions on specification or compatibility: call 01902 902251, see our FAQ and support pages, or contact us.
| Product Code | SIP-T31W |
|---|---|
| Manufacturer | Yealink |
| Colour | Brown |
| Product Type | IP desk phone |
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