Home › Dahua Help › How to set up Dahua P2P remote viewing
Applies to: Dahua NVRs, XVRs and IP cameras with P2P support. Menu names vary slightly between firmware versions.
P2P is Dahua's way of letting you view your cameras from anywhere without changing router settings. The recorder makes an outgoing connection to Dahua's servers, and your phone or PC finds it through the device serial number.
It suits most homes and small businesses, because it works behind most broadband routers and avoids opening ports to the internet. This guide covers enabling P2P, connecting a phone and PC, and keeping the connection secure.
Some firmware shows a privacy notice when P2P is first switched on. Read it and accept only if you are happy with the service.
| Problem | Likely cause | What to try |
|---|---|---|
| Status stays Offline | No internet, or DNS problem | Check the cable, set DNS to 8.8.8.8 and 8.8.4.4, reboot |
| No P2P option in the menu | Older firmware or model without P2P | Check the model's support, or use port forwarding |
| Connects at home but not away | App using the local network at home | Check P2P is Online, then test on mobile data |
| Video slow or freezing remotely | Low upload speed at the site | Use the sub stream for remote live view |
| App says device already added | Device bound to another account | Ask the previous owner or installer to remove it, or contact your supplier |
Port forwarding with DDNS gives a direct connection and can feel quicker, but it needs router changes and opens a port to the internet. P2P needs no router work and suits most homes and small sites. If you are unsure, start with P2P.
Do I need port forwarding for Dahua P2P?
No. P2P works through an outgoing connection from the recorder, so you do not need to open ports on your router.
Is Dahua P2P secure?
P2P avoids opening ports, which lowers exposure. Its security still depends on a strong password and up-to-date firmware.
Where do I find the serial number?
It is on the label on the recorder and on the P2P page in the network settings.
Can I use P2P and port forwarding together?
Yes, but most sites only need one. P2P is simpler to set up and maintain.
Does P2P work on 4G routers?
Often, yes, as P2P copes with most router types. Upload speed and data allowance on 4G can limit viewing.
Can Zenith Security Co. set up P2P for me?
We are a supplier, not an installer, but we offer technical support by phone and bookable remote setup sessions.
All Dahua help guides · Dahua support from Zenith Security Co.
Want help getting online? Call our technical line or book a remote setup session. Since 2012 we have supplied CCTV equipment from Wolverhampton to homeowners, businesses and installers, with delivery across England, Scotland and Wales. Installers can apply for a trade account for trade pricing.
