Dahua help guides from Zenith Security Co.: step-by-step fixes for Dahua NVRs, XVRs, IP cameras and the DMSS and SmartPSS Lite apps, written for UK customers.
Locked out, offline, or adding new cameras? Pick your problem below. Each guide gives a quick answer first, then the full steps, a troubleshooting table and common questions.
Passwords and accounts
How to reset a Dahua NVR password Locked out of your Dahua NVR? Reset the admin password using the QR code and DMSS app, security questions or supplier support. Step-by-step UK guide.
How to set up Dahua P2P remote viewing View your Dahua NVR from anywhere with P2P. Enable it, check it is online and connect DMSS or SmartPSS Lite without port forwarding. UK guide.
How to set up SmartPSS Lite on a PC Install SmartPSS Lite, add your Dahua NVR by IP or P2P serial number, and use live view, playback and export. Step-by-step UK guide.
Cameras and firmware
How to add an IP camera to a Dahua NVR Add an IP camera to a Dahua NVR using PoE plug and play, device search or ONVIF for other brands. Includes fixes for common faults. UK guide.
See our Dahua support page, call our technical line on 01902 902251, or book a remote session on our support page. We are a supplier, not an installer, and have supplied CCTV equipment from Wolverhampton since 2012, delivering across England, Scotland and Wales. Shop the Dahua range, Dahua NVRs and Dahua XVRs.
